shipping and returns

domestic shipping

We ship items on weekends, and typically within 3 business days after receipt of payment via USPS Priority Mail, First Class Mail, and First Class International (arrival time varies, can take up to 3 weeks). We insure each package with Shipsurance. Some items are pre-orders, which is denoted in the product description. If you order a pre-order product, we will ship your entire order out when it is complete. If there is any change to the shipping time, we promise to do our best to let you know.

Tracking will be provided the day of shipment. 

international shipping

International customers must pay any fees or duties incurred by their countries upon shipping. Items sent via First Class International are shipped at the buyer's risk, as these packages are untraceable after they leave the US. If you would like to use a trackable international shipping method, please note in your order or message us before you make your purchase and we will arrange for your package to be shipped via Priority International or Priority Express (additional costs will be covered by the buyer).

returns and exchanges

Please read all descriptions thoroughly and examine photos and contact us if you have additional questions. Email us if you have questions about a return, and we will make it right. We accept returns in new condition within 15 days of purchase. Customers can ship returns back to us, or return them in-store.

contact

fivenineshop@gmail.com
6105 Maple St, Omaha NE 68132